Terms of service
Terms of Service
By accessing or purchasing from First Ember, you agree to the following terms.
We’ve kept this simple — because it should be.
Use of Our Website
You agree to use this site for its intended purpose:
- Browsing
- Learning about our products
- Making purchases
Any misuse, interference, or attempt to disrupt the experience is not permitted.
Products
Each First Ember product is designed with intention.
- Slight variations in color, texture, or finish may occur
- These are not defects, but a natural outcome of materials and light interaction
We reserve the right to update or discontinue products at any time.
Pricing & Payments
- All prices are listed in INR
- Payments must be completed at checkout
- We reserve the right to change pricing without prior notice
Orders are confirmed only after successful payment.
Order Acceptance
We may cancel or refuse an order if:
- The product is unavailable
- There is an issue with payment
- We suspect fraudulent activity
If this happens, any amount paid will be refunded.
Shipping
We aim to deliver within the timelines mentioned on the website.
However, delays may occur due to:
- External logistics issues
- Unforeseen circumstances
We are not liable for delays once the order is handed over to the shipping partner.
Returns & Exchanges
Returns are accepted only in specific cases.
Please refer to our Return Policy for full details.
Intellectual Property
All content on this website — including:
- Images
- Text
- Design
- Branding
belongs to First Ember.
It may not be copied, reproduced, or used without permission.
Limitation of Liability
First Ember is not liable for:
- Indirect or incidental damages
- Misuse of products
- Minor variations in product appearance
Our responsibility is limited to the value of the product purchased.
Changes to Terms
We may update these terms from time to time.
Continued use of the website implies acceptance of those changes.
Contact
For any questions:
